Hi guys could I please I have help with these questions ? thank you :)

1) To minimise the likelihood of bad debts, it is important to prepare reports documenting accounts receivable, debt recovery process, debt minimising process. List at least 4 key points how bad debts can be minimised by managing a well-documented debt recovery plan.

2) List at least 3 points that are correct practice to identify, investigate and rectify if you receive incorrect invoice from your supplier.