Hi, how should I respond to the below?

Q-tips, I am a happy customer with Q-tips. I call all ear cleaning swabs Q-tips even if I don't buy the brand name. All are good, some do better than others. One brand, don't know the name, fall apart when you use them. The name's sake doesn't. The brand name Q-tips are made to hold up and don't hurt ears when using them. Their product is made of quality care. Q-tip is marketed to people with ears. I also use my Q-tips to clean my nails and my phone. I have also used them to clean small spots in my car, like under the power controls for the windows. If the competitors want to compete in this industry of cleaning ears make their product durable.