Hi i need help with those questions

Question 4 4 At 30 June, H. Henry has been examining the amounts outstanding from his Accounts Receivable. One account, I. Doubt, owes $1,650 (including GST) but pays only $550 on 30 June, stating that he will be unable to pay the balance. Henry decides to write off the balance of Doubt's debt as being unrecoverable. Lester is both a customer and a supplier. Henry wants to adjust for a $660 balance both owing to, and owed by, L. Lester. 4(c) Post the entries to the General Ledger accounts and to the Subsidiary Ledger accounts for I. Doubt and L. Lester. Details Credit Date 30/06 Accounts Receivable -L Lester Folio Debit N/A N/A Balance 660DR Balance 110.02 1,650 DR 30/06 Accounts Receivable - Doubt N/A N/A Balance Bad Debts N/A 30/06 Balance Accounts Payable - Lester N/A N/A 660CR GST Collected N/A Bank N/A 4(d). What report can be used to manage debtors and assist in the identification of bad or doubtful debts, and what information does it contain? 4(e). You are establishing a credit policy plan to assist in the collection of monies owing by your customers. Please provide details of the steps you would include to recover overdue debts, based on varying levels of lateness. How would your policy change if you believed the level of overdue debts was too high? 4(f). Peters Plants sells artificial plants for indoor and outdoor use. The company is owned and managed by Peter Petersen Credit Policy Terms and conditions - Standard credit terms are net 30 days. At the end of the month an aged receivables report and overdue accounts are reviewed. Monthly statements are issued at the end of the month. Collection Procedures The following steps are taken regarding the collection of monies owing: 0-30 days current: Invoice/s sent to customer with month end statement 31-60 days overdue account: Overdue sticker sent with next statement 61-90 days overdue account: phone call informing customer credit facility will be put on hold 91 + days overdue account: if a customer's debt is more than $150 a letter informing the customer their account will be turned over to a collection agency if payment is not received within 14 days. Customer Delinquency A debt that is 90+ days overdue and less than $150 will be written off as a bad debt. Tip: the specific answers to all of the following questions for 4(f) may not be completely found in the textbook. Use your learning and understanding of recording and administering credit sales and dealing with credit customers to arrive at your answers. Feel free to research other sources to assist you. 4f(ii) Using the information from Peters Plants' Credit Policy and Aged Receivables report as at 31 March 2018, what steps would you take regarding the collection of monies outstanding as at 31 March 2018? Customer Collection Procedures 4f(iii) Draft an email to two relevant stakeholders and explain in your email the purpose of the Overdue Accounts Report (assume you are attaching this report) and the steps you will take to recover amounts outstanding (assume you are attaching the Collection Procedures Summary Report). Provide your email below: From You Send TO CC Subject 4f(iv) Where would these reports be filed