Hi I'm having a hard time answering the following questions in regards to email following. Thank you for any help.

1. Respond to the email as if you are an IT professional working at a help desk.

2. If you are having issues troubleshooting the user/system error because you do not have enough information, ask the user clarifying questions. Consider the following:

What important information do I need to know in order to troubleshoot the user/system error?

Did the initial post provide me with enough information to identify the probable cause and to implement the fix?

If you believe that you have enough information, state your hypothesis concerning the issue's cause in the email response.

Tristan Lovin

Good morning,

My personal computer has a Ryzen 5 2600X, 32GB of RAM, Nvidia RTX 2060 and 500GB of storage. I am running Windows 11 Pro and I'm having issues with storage space. I bought a 1TB hard drive and installed it but when I go into the file explorer, I can't find the drive to put stuff on it.

Please help! Thanks!