Hi Jungsoo,

Thank you for contacting Course Hero.

I would be happy to process a full refund for the last transactionbecause you did not use your Course Hero membership.

A refund in the amount of $119.40 USD will be issued to your original payment method and I have also confirmed your membership has been cancelled so you will not be charged again in the future.

Your financial institution will now be able to credit the amount above, which can take up to 3-7 business days for them to process. If you do not receive the refund within 7 business days, please let us know.

Your account will now revert to afree Basic membership.

If you have any further questions, please feel free to reach out to me directly by responding to this email.

Course Hero Support