Hi please can you assist me with this question in terms of South African Law

(1.2.3 Maria has lost her ID book. She goes to the nearest office ofthe Department of Home I Affairs, fills in the forms, pays the R 120 prescribed fee and presents her application to the official at the counter. The official responds to Maria by saying that it will take four months to process the application but if Maria pays her (the official) an extra R 150, she could have her new ID book in two weeks. The Independent Institute of Education {Pty} Ltd 2023 Page 21;22;23 Define an \"administrative action" with reference to section 1(i) in the Promotion of Administrative Justice Act 3 of 2000 (PAJA) and give your opinion on whether the action by the official in the given scenario above deals with an "administrative action". (1.2.4 One of the 7 elements of administrative action that were set out by the court in Minister of Defence and Military Veterans v Motau and Others 2014 (5) SA 69 (CC) is a \"decision of an administrative nature that does not fall under any the listed exclusions." [emphasis added] Set out any 5 ofthe listed exclusions