Hi SirPlease attach reference . Thank you

Proposal Report Question 1: Identify a Malaysian service organisation you are familiar with. Describe the background of the company, its operational performance. its service concept. service blueprint and unique business model. [30 marks] Question 2: Examine the sustainability of the organisation from the perspective of its service design, layout. location selection. human resource management. quality control, customer management and other relevant operational aspects. [40 marks] Question 3: If you are business consultant for the service organisation, examine the suitable theory concept (Kaizen! JIT! Six Sigma! 7 waste! Lean manufacturing! Toyota Production Management! Total Quality Management) to improve the company's operation. [30 marks] End of Assignment