Question
Hi There, could you please help me with answers for the TASK 1? The questions are on the bottom of this page. I have also
Hi There, could you please help me with answers for the TASK 1? The questions are on the bottom of this page. I have also added instructions for the context.
Thank you
You are a bookkeeper at a firm that specialises in providing bookkeeping, accounting and taxation services, as well as ad-hoc special projects. Your manager has asked you to assist one of the firm's clients, Hello Blooms, introduce cloud computing into their business operations.
Felicity is the owner of Hello Blooms. She started her lifelong dream of owning a florist a few years ago. But this is not your average florist. Different from other florists, she offers only one style of flowers each day at a set price of $42 per bunch. Why? Because by buying large volumes of singular flowers, it allows her to buy competitively, in season, and ultimately keeps her offerings simple and easy to manage.
Flowers are sold to the public, cafes, bars, restaurants and hotels. Sales in the 2019 financial year were $800,000 with a profit after tax of $105,000.
They are thinking of expanding into other products like pot plants. Similarly, only one style of plant will be offered per day.
Staff.
The business is owned and operated by Felicity. Regina is the office manager who manages the day to day incoming and outgoing calls and orders. There are 2 full-time florists, a driver, a receptionist who manually processes orders and a dedicated buyer who visits the markets every morning at 4 am.
Hello Blooms has a basic website which displays the photos of the flowers each day, but most of the advertising is done on Instagram and Facebook. The receptionist is responsible for uploading the photos each day.Customers can only call the office to place orders, and a manual system is used for recording all sales and expenses.
The business is growing at a rapid rate because of the great exposure on Instagram. It has become clear to the Felicity that continuing with a manual ordering and accounting system is neither efficient nor practical.
Felicity is responsible for general business, planning and the operational activities of the business. She currently uses Microsoft Excel to record and summarise all the business transactions.Regina looks after products and the creative side, such as keeping up with colour and style trends. In the 2020 business plan they identified the following:
grow product range to include daily pot plant line
2020 flower sales to grow by 10%
2020 pot plant sales target -$50,000
implementation of a new computerised accounting system
flexible work arrangements for Felicity, the office manager, and the buyer.
The office consists of two 5-year-old desktop computers. One for the owner to use and the other for the office manager, Regina, to use to complete her responsibilities. To access the website, there is a basic internet connection using a phone line from Optus costing $90 per month. There are often issues when orders are taken late in the afternoon and these have not been properly communicated to the buyer who attends the market at 4 am. Because of this lack of communication, sales are often lost due to insufficient flowers having been purchased on that day. Having a system where the buyer could see the latest orders is considered critical.
Felicity would like the flexibility to work from home in the afternoon after an early start at the business. Currently, all of the paperwork has to be processed at the office making working from home difficult. Felicity often stays back once a week to pay all the bills and pay her staff but would like to be able to do this from home.
Once a month Felicity meets with Regina to discuss business issues and the direction the business is heading.At their last meeting they came up with potential benefits and costs of introducing a new computerised cloud accounting system:
two new desktops @ $2,200 each (replace the old ones)
lost sales recovered due to improved communication (100 orders per year $42)
three new tablets @ $700 each (one each for the owners, and one for the flower buyer)
productivity improvements ($100 per day 280 days)
improved internet ($130 per month)
new accounting software (they need help with this one)
staff will need to be replaced or trained out of hours ($50 per hour for 8 hours all staff)
ongoing training in the subsequent year ($1,500)
travel time saved not having to return to the office to process payroll and invoices -($30 48 weeks)
professional IT assistance to project manage and implement systems $10,000.
TASK 1
Using the information from the Hello Bloomscase study provided above, determine the following:
identify the current computing resources being used
evaluate how the current resources are being used
determine required business computing resource needs
discuss any organisational policies and procedures that will need to be developed prior to implementation of cloud computing and any legal/legislative requirements to be considered.
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