Hi, would you please help me with this one?

ORGANIZATIONAL BEHAVIOR STUDY GUIDE 1

Answer each question in 2 or 3 sentences.

1)Define organizational behavior, human resource management, and strategic management. P7

2)What are the 2 outcomes of most interest to OB researchers? Define the prime individual mechanismsthat affect those outcomes.P7-8

3)What is the resource-based view of organizations? What are a firm's resources? What 2 factors influence the value of a resource?P 11

4)Explain the "rule of one eighth".P 14

5)Define the 4 methods that philosophers believe is how we know things. Define "theory". Define "hypothesis".P 17

6)List the 4 ways in which using results as a primary indicator of job performance creates problems.P 30

7)List the 3 steps in conducting a job analysis.P 33

8)Using the "Men's Wearhouse" example, list all the task performance information the company uses to evaluate and manage its employees. Do you agree with this method? Why or why not? P34

9)What is citizenship behavior? Name and define, with examples, the 2 main categories.P 36-38

10)What is counterproductive behavior? Name and define 5 or 6 behaviors. P 39-42

11)Define knowledge work, service work, and management by objectives.P 45-46

12)Explain Jack Welch's forced ranking system. Why was it flawed?P 48

13)Define organizational commitment. Define the 3 types. P 63

14)Define embeddedness. List some reasons why people stay at their jobs.P68

15)List and define the 4 ways in which people respond to negative work events.P 70

16)Define the 2 types of withdrawal, and give a couple of examples of each.P 72

17)Give some percentages on the diversity of the American workforce. How does this make it harder to retain valuable employees?P 77

18)Define job satisfaction. What are some commonly assessed work values? P 94

19)List and define the 5 major satisfactions.P 96

20)Define job characteristics theory. List an p d define the 5 core job characteristics. Which one do you think is most important? Why? P100

21)Define stress, stressors and strains. What is the process of primary appraisal? P 127

22)Define hindrance stressors, challenge stressors and role conflict. Give an example of role conflict. P128

23)Define role ambiguity, role overload and work complexity. P 130

24)What is coping? Define behavioral coping, problem-focused coping and emotion focused coping. P 133

25)List several supportive practices used by organizations. P 145

26)Define motivation. What is engagement? P163

27)What is extrinsic and extrinsic motivation? List some extrinsic and intrinsic outcomes. P 168

28)Define goal setting theory. What is feedback? What does the SMART acronym stand for? P 173

29)What is equity theory? What is equity distress? List some outputs and inputs considered by equity theory. P 175

30)List 5 equity comparison others and their descriptions. P 177

31)What is psychological empowerment and what 4 beliefs determine empowerment levels? P 179

32)What is trustworthiness? Define the 3 dimensions of trustworthiness. P 200

33)Define distributive justice, procedural justice, interpersonal justice and informational justice. P 205-207

34)Definemoral awareness, moral judgment, and moral intent. P 210-212

35)Define explicit knowledge, tacit knowledge, and list some characteristics of each. P 236

36)Define positive reinforcement, negative reinforcement, punishment and extinction. P 238

37)What is social learning theory? What is behavioral modeling? What are the 4 steps to the modeling process?P240

38)Define programmed decision, nonprogrammed decision, and list the 5 steps of the rational decision making model. P 244

39)What are the big 5 personality dimensions? List some of the attributes andnon-attributes of each. P 267

40)Define internal and external locus of control, and list some attributes of each. P 276