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Hide Assignment Information Instructions When our Business Advisory Committee and Faculty provide input into what a graduating student should know from their years of study,
Hide Assignment Information Instructions When our Business Advisory Committee and Faculty provide input into what a graduating student should know from their years of study, customer relations is always one topic on the list. These folks talk about knowing how to treat a customer and knowing how to track or manage that. Let's try some customer satisfaction evaluation in this assignment. In Marketplace Live, you won't really meet those employees of your in the stores or the online stores. But, if you did supervise one of those stores, how would you measure the service your employees were providing customers? Write this assignment as if you were preparing a customer service system up for your Marketplace Live bike store. I'll provide a model that might be used. Using what you know about your Marketplace Live company stores and a bit of imagination, tell me how you will measure the items from the RATER model summarized below. As you create this tool to use with your employees, think about what data might exist or how you'd get it. Think about if you were the employee and your supervisor used this sort of data how you would feel and how your performance might
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