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hii expert based on below assignment pls make the ppt of it. I'm posting the sample above QUALITY CONITROL QUALITY CONTROL parti3. Bathroom Cleanina ing
hii expert based on below assignment pls make the ppt of it. I'm posting the sample above
QUALITY CONITROL QUALITY CONTROL parti3. Bathroom Cleanina ing - Customer satisfaction: For measuring customer satisfaction, Natural Sleep Centers is going to create a scale from one to five (1-5), where 1 is Not Satisfied and 5 is Very Satisfied. to assess the overall customer experience in the facilities. CS=customer score for overall experience n= number of customers who rated the service - Number of Customers: Natural sleep centers is going to measure the amount of customer in a monthly basis for each facility (Terminal 1 and 3) - Cleanliness: The customers will rate the cleanliness of the facilities in a scale from one to five. where 1 is Not Clean and 5 is Very Clean. CIS=Cleanliness score n= number of customers w ho rated the service KEY PERFORMANCE MEASUREMENT - Sales Natural seep centers will measure the value of sales in a monthly basis for each facility (Teminal 1 and 3 ) - Changeover time/Efficiency This measurement wall evaluate how long cleaning staff takes to complete the cleaning of one pod it will help Natural sleep centers to identify an average downtime for each pod atter a customer check-out. This measure will be evaluated 1 time evecy quarter CT= Average cleaning time for all eleaning staff n= number of periods - Employee turnover. Natural sleep center is going to evaluate the number of employees that leave the company per year, this measurement will help the company to determine the cost of training staff and strategies to increase employee retention. - Profit (loss): This financial indicator will be evaluated every quarter and at the end of the fiscal year. It will help Natural Sleep Centers to determine the state of the business and the necessary changes in the strategic planning for the company. 20 \begin{tabular}{|l|l|l|l|l|} \hline Government changes & 3 & As well as Economic changes, this aspect is part of external factor that Natural Sleep Centers is not able to control, therefore, Natural Sleep Centers should accept the risk and monitor these changes in order to foresee any upcoming change and cope with that. \\ \hline \end{tabular} all work processes/activities (inspection points) Quality plays a crucial role in the process since it Influences whether or not customers are satisfied. By Establish a culture of quality assurance and control throughout the organization, in each function and procedure we can achieve it . To maintain the standards set by the business that result in customer satisfaction, our company train and improve the capabilities of all personnel of the organization. By Identify and formalize the quality standards that are fundamental to the processes and activities, then apply them as a standard for all other activities. Everyone must maintain this at a minimum level. By Creating strategies for preserving and regulating that quality. by studying each process separately and with the appropriate stakeholders we Create SOPs for the same. For the better quality, Create quality assurance standards, quality control procedures, and a manager is appointed to oversee all of these activities. The most important part which our company is - Potential expansion of the business in the medium-term: The company will evaluate the possibility of expansion inside Toronto Airport as well as other airports across Canada considering a medium term ( 3 years), Natural sleep centers is considering this possibility according to the information obtained in the forecast of demand. This decision will depend in the overall performance of the business in the first two years of operations and the changes that are necessary to put in place to minimize risks and offer an outstanding experience to our gests. - Environmental considerations. Natural Sleep Centers is committed to operate as environmentally friendly as possible by reducing waste, separating of waste (organics, recyclable, landfill), using compostable utensils and straws, installing of saving water shower heads and water saving toilets, and limiting the time for using shower. 16. Quality- explain how quality will be maintained through all work processes/activities (inspection points) Quality plays a crucial role in the process since it Influences whether or not customers are satisfied. By Establish a culture of quality assurance and control throughout the organization, in each function and procedure we can achieve it . To maintain the standards set by the business that result in customer satisfaction, our company train and improve the capabilities of all personnel of the organization. By Identify and formalize the quality standards that are fundamental to the processes and activities, then apply them as a standard for all other activities. Everyone must maintain this at a minimum level. By Creating strategies for preserving and regulating that quality. by studying each process separately and with the appropriate stakeholders we Create SOPs for the same. For the better quality, Create quality assurance standards, quality control procedures, and a manager is appointed to oversee all of these activities. The most important part which our company is stakeholders we Create SOPs for the same. For the better quality, Create quality assurance standards, quality control procedures, and a manager is appointed to oversee all of these activities. The most important part which our company is focusing is Motivate everyone to work toward enhancing the quality of each process in order to fulfil targets and achieve efficiency goals. 16. Some of the KPMs are:- a. Number of views on social media platforms b. Website traffic and client conversion rates c. Website churn and retention rates d. The proportion of customers that make repeat purchases or make a choice to buy. e. The percentage of intended audience reach through other methods f. Revenue growth following the partnership with Luv 2 Cook g. Customer feedback and satisfaction ratings h. Process effectiveness rate i. Process efficiency percentage j. Ratios measuring profitability, such as EBITDA, profit after taxes, sales/profit, etc. 17. The following categories of dangers can be encountered: a. Decreased consumer reach/adaption risk - This risk will result in a lower reach among potential customers, which will have an impact on the plan for business expansion and immediately effect revenue. Plans can be created to increase the reach through various activities on both online and offline platforms in order to reach the potential customers in order to combat this. b. Risk of loosing customer because of below average product quality -The danger of losing a customer due to subpar product quality will increase if the customer's expectations are not satisfied. This will result in customer attrition and negative not satisfied. This will result in customer attrition and negative publicity, which will have an impact on the customer base and ultimately the top line of the business.Maintain high standards for quality, periodically review the products to ensure that they are in line with consumer expectations, and have an effective platform for handling customer complaints can all help to reduce this. c. Risk brought on by partnerships - This risk will be brought on by partnership programme, which may be due to legal problems or concerns with brand image. This will result in negative publicity, a decline in brand value, customer churn, and a decreased capacity for new customers to adapt. Make sure the strategic collaborations are properly thought out and have explicit contractual terms to help mitigate this. Avoid working together in a way that may damage your brand's d. Risk from competition - This hazard stems from both direct and indirect competition, including substitutes and new entrants. Due to the loss of market share and change in consumer preferences, our products will become obsolete. Have a thorough competition analysis, planning, and strategies in place to lessen the risks caused by competitors' actions to improve their goods and services. 19. Some further difficulties that could arise include: a. Supplier issues - Problems with suppliers could occur when choosing the best ones, negotiating contracts, or acquiring the right supplies in the right quantities at the right time and location. Maintaining supplier relationships is necessary. Alternatives should be found as well to avoid concerns with supplier negotiating strength and to lessen reliance on a single provider. b. Compliance with governmental policies, norms, and laws The procedure and the products should adhere to governmental policies, norms, and laws. FDA approval is also crucial for food goods and content Answer. QUALITY CONITROL QUALITY CONTROL parti3. Bathroom Cleanina ing - Customer satisfaction: For measuring customer satisfaction, Natural Sleep Centers is going to create a scale from one to five (1-5), where 1 is Not Satisfied and 5 is Very Satisfied. to assess the overall customer experience in the facilities. CS=customer score for overall experience n= number of customers who rated the service - Number of Customers: Natural sleep centers is going to measure the amount of customer in a monthly basis for each facility (Terminal 1 and 3) - Cleanliness: The customers will rate the cleanliness of the facilities in a scale from one to five. where 1 is Not Clean and 5 is Very Clean. CIS=Cleanliness score n= number of customers w ho rated the service KEY PERFORMANCE MEASUREMENT - Sales Natural seep centers will measure the value of sales in a monthly basis for each facility (Teminal 1 and 3 ) - Changeover time/Efficiency This measurement wall evaluate how long cleaning staff takes to complete the cleaning of one pod it will help Natural sleep centers to identify an average downtime for each pod atter a customer check-out. This measure will be evaluated 1 time evecy quarter CT= Average cleaning time for all eleaning staff n= number of periods - Employee turnover. Natural sleep center is going to evaluate the number of employees that leave the company per year, this measurement will help the company to determine the cost of training staff and strategies to increase employee retention. - Profit (loss): This financial indicator will be evaluated every quarter and at the end of the fiscal year. It will help Natural Sleep Centers to determine the state of the business and the necessary changes in the strategic planning for the company. 20 \begin{tabular}{|l|l|l|l|l|} \hline Government changes & 3 & As well as Economic changes, this aspect is part of external factor that Natural Sleep Centers is not able to control, therefore, Natural Sleep Centers should accept the risk and monitor these changes in order to foresee any upcoming change and cope with that. \\ \hline \end{tabular} all work processes/activities (inspection points) Quality plays a crucial role in the process since it Influences whether or not customers are satisfied. By Establish a culture of quality assurance and control throughout the organization, in each function and procedure we can achieve it . To maintain the standards set by the business that result in customer satisfaction, our company train and improve the capabilities of all personnel of the organization. By Identify and formalize the quality standards that are fundamental to the processes and activities, then apply them as a standard for all other activities. Everyone must maintain this at a minimum level. By Creating strategies for preserving and regulating that quality. by studying each process separately and with the appropriate stakeholders we Create SOPs for the same. For the better quality, Create quality assurance standards, quality control procedures, and a manager is appointed to oversee all of these activities. The most important part which our company is - Potential expansion of the business in the medium-term: The company will evaluate the possibility of expansion inside Toronto Airport as well as other airports across Canada considering a medium term ( 3 years), Natural sleep centers is considering this possibility according to the information obtained in the forecast of demand. This decision will depend in the overall performance of the business in the first two years of operations and the changes that are necessary to put in place to minimize risks and offer an outstanding experience to our gests. - Environmental considerations. Natural Sleep Centers is committed to operate as environmentally friendly as possible by reducing waste, separating of waste (organics, recyclable, landfill), using compostable utensils and straws, installing of saving water shower heads and water saving toilets, and limiting the time for using shower. 16. Quality- explain how quality will be maintained through all work processes/activities (inspection points) Quality plays a crucial role in the process since it Influences whether or not customers are satisfied. By Establish a culture of quality assurance and control throughout the organization, in each function and procedure we can achieve it . To maintain the standards set by the business that result in customer satisfaction, our company train and improve the capabilities of all personnel of the organization. By Identify and formalize the quality standards that are fundamental to the processes and activities, then apply them as a standard for all other activities. Everyone must maintain this at a minimum level. By Creating strategies for preserving and regulating that quality. by studying each process separately and with the appropriate stakeholders we Create SOPs for the same. For the better quality, Create quality assurance standards, quality control procedures, and a manager is appointed to oversee all of these activities. The most important part which our company is stakeholders we Create SOPs for the same. For the better quality, Create quality assurance standards, quality control procedures, and a manager is appointed to oversee all of these activities. The most important part which our company is focusing is Motivate everyone to work toward enhancing the quality of each process in order to fulfil targets and achieve efficiency goals. 16. Some of the KPMs are:- a. Number of views on social media platforms b. Website traffic and client conversion rates c. Website churn and retention rates d. The proportion of customers that make repeat purchases or make a choice to buy. e. The percentage of intended audience reach through other methods f. Revenue growth following the partnership with Luv 2 Cook g. Customer feedback and satisfaction ratings h. Process effectiveness rate i. Process efficiency percentage j. Ratios measuring profitability, such as EBITDA, profit after taxes, sales/profit, etc. 17. The following categories of dangers can be encountered: a. Decreased consumer reach/adaption risk - This risk will result in a lower reach among potential customers, which will have an impact on the plan for business expansion and immediately effect revenue. Plans can be created to increase the reach through various activities on both online and offline platforms in order to reach the potential customers in order to combat this. b. Risk of loosing customer because of below average product quality -The danger of losing a customer due to subpar product quality will increase if the customer's expectations are not satisfied. This will result in customer attrition and negative not satisfied. This will result in customer attrition and negative publicity, which will have an impact on the customer base and ultimately the top line of the business.Maintain high standards for quality, periodically review the products to ensure that they are in line with consumer expectations, and have an effective platform for handling customer complaints can all help to reduce this. c. Risk brought on by partnerships - This risk will be brought on by partnership programme, which may be due to legal problems or concerns with brand image. This will result in negative publicity, a decline in brand value, customer churn, and a decreased capacity for new customers to adapt. Make sure the strategic collaborations are properly thought out and have explicit contractual terms to help mitigate this. Avoid working together in a way that may damage your brand's d. Risk from competition - This hazard stems from both direct and indirect competition, including substitutes and new entrants. Due to the loss of market share and change in consumer preferences, our products will become obsolete. Have a thorough competition analysis, planning, and strategies in place to lessen the risks caused by competitors' actions to improve their goods and services. 19. Some further difficulties that could arise include: a. Supplier issues - Problems with suppliers could occur when choosing the best ones, negotiating contracts, or acquiring the right supplies in the right quantities at the right time and location. Maintaining supplier relationships is necessary. Alternatives should be found as well to avoid concerns with supplier negotiating strength and to lessen reliance on a single provider. b. Compliance with governmental policies, norms, and laws The procedure and the products should adhere to governmental policies, norms, and laws. FDA approval is also crucial for food goods and content
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