Hilary is the lead HR subject matter expert that has been assigned to a case involving a workplace$-$related injury of a current employee in her organization. Given clear instructions by her superiors to avoid court at all costs, Hilary's initial approach was to engage in fact$-$finding with the injured employee, but this approach was unsuccessful. Hilary has picked up on the notion that the injured employee feels very uncomfortable engaging in dispute resolution that solely involves members of their organization. As such, it is reasonable to assume that Hilary's next approach will most likely be: