Homework: Ch 10 Homework Save Score: 0 of 5 pts 3 of 4 (0 complete) HW Score: 0%, 0 of 20 pts E10-28A (similar to) Question Help Rieppel Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. i (Click the icon to view the specific objectives.) (Click the icon to view KPIs and corresponding data.) Read the requirement. Data Table X Rieppel Corporation Balanced Scorecard Report Rieppel Corporation has collected key performance indicators (KPIs) to measure progress For Quarter Ended December 31 toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Rieppel Corporation has collected for the past quarter. Perspective: Goal Objective KPI Goal Actual Achieved? KPI Goal Actual Percentage of employees with access to customer relationship Financial: database 78% 79% Number of plant accidents 2 Gross margin growth percentage 26% 27% Customer: Employee satisfaction survey (1 - 5, with 1 as most satisfied) 1.5 1.6 Sales revenue growth-core product line $2, 150,000 $2,200,000 Number of repeat customers 105,000 100,000 Average repair time (number of days) 1.2 Market share percentage 15% 20% Choose from any drop-down list and then click Check Answer. Print Done