homework help please!!!!
Assessment Task 1 Questions: Answer the following questions. Each question must be completed. 1. List 4 sources of information which could provide you with details on the Hospitality industry and provide one example for the type of information you could obtain from each source. Information you could obtain Information Sources 1. 1. 2 2 3 3. 4 4 2. List the relevant sources for legislation, regulations and guidelines where you could obtain information relating to the following areas: Areas of interest Act, Regulation, Guideline Liquor (RSA) Health and Safety Food Safety Workplace relations Consumer protection, duty of care Worker's compensation Privacy Equal opportunity, anti discrimination 3. What is the purpose of and the basic requirements which must be met by Hospitality businesses for the following legislation? Legislation What is required Responsible service of alcohol (RSA) Food Safety Global Institute V1.0 May 2018 Page 3 of 9ssessment Task 1 Responsible conduct of gaming (RCG) Community Protection 4. Which services are typically provided by the following businesses in the Hospitality sector? Business Services provided Pub Hotel Resort Coffee shop Restaurant Bed & Breakfast Hospital Fast food restaurant 5. What are the responsibilities of the following departments in a hotel? Department Responsibilities Housekeeping Front Office Kitchen Food and BeverageAssessment Task 1 Functions SITHINDOO 6. Choose 2 of the following departments and list career possibilities which can be pursued in that area of Hospitality: Department Careers Front Office Food and Beverage Kitchen Housekeeping Gaming Functions/Events 7. Select a Hospitality department relevant to your career or training. List 2 job roles and provide details for the duties they typically perform: Department selected: Job role Duties performed by each job role Job role 1: Job role 2:wessment Task 1 SITHINDO02 8 . Provide 4 suggestions for good environmental practices in the Hospitality industry: Environmental practice (what needs to be done) + 9. List 4 attributes which are required for people who seek a career in the Hospitality industry: Required Attributes N + 10. List examples of modern technology used in the following Hospitality departments, and describe its applications: Department Examples for technology used Food and Beverage Kitchen Front Office Housekeeping Sales and Marketing Stock Management Global Institute V1.0 May 2018 Page 6 of 949477 Assessment Task 1 AGIA 11. Provide 2 examples of ethical conduct in the workplace: Examples 1. 2. 12. Provide 2 examples of current issues of concern to the Hospitality industry and how these impact on the industry: Current issues Impact on the industry 1. 2. 13. Provide an example of how the following industries interrelate (are connected with each other) in the Hospitality and Tourism industry. Industry 1. Wineries Relationship (how are these connected/important to each other) 2. Tourism 3. Hotels, Restaurants, Resorts14. Which information could you share with your colleagues after you have attended a major trade show and how would this be beneficial for your customers? List 2 examples Information to share Benefits to customers 1. 2. 15. What is the purpose of Equal Employment Opportunity (EEO) and anti-discrimination legislation? List 2 examples of unlawful discrimination practices in the workplace: Purpose of EEO legislation Examples of unlawful discrimination practices 1. 2. 16. What is quality assurance? What is the purpose of quality assurance and how may this impact on a business? Global Institute V1.0 May 2018 Page 8 of 9Assessment Task 1 17. What is a Hospitality award? What is covered under an award? What is a Hospitality award? What is covered by an award? 18. What is a union? What is the purpose of a union? What is the main union for Hospitality workers? What is a union Purpose of a union Main union for Hospitality workers
