Hospital Project Case Study You are a project manager for the Regional Hospital. The hospital is adding a new cancer wing to its existing facilities. Because of funding from government grants and several significant donors, the hospital is also undertaking facility-wide improvements. You have been asked to lead a project to replace the processes and system used to schedule patients into patient rooms, treatment and diagnostic rooms, and operating rooms throughout the hospital, including the new cancer ward. The goal of the project is to improve the hospital's scheduling capability, with particular attention to maximising the use of the hospital facilities. The scheduling approach needs to satisfy critical patient healthcare needs and patient desires, such as having a private room when their insurance will cover the cost. There are many things to consider when scheduling a hospital facility. These include, but aren't limited to: . The critical need for immediate care Insurance entitlements per patient (for example, private or semi-private room) Is the patient contagious? Need for diagnostic or health monitoring equipment and the capability of a patient room to accommodate the equipment Staffing levels with required expertise, such as X-ray technicians or surgical skills . The overall project sponsor is the hospital COO, Dr. Carla Olsen, who will work with you to provide management support for the project. She oversees Physician and Patient Services in her role as the coo. She is frustrated by the hospital's inability to effectively schedule facilities and is very excited about implementing this project. In your initial conversations with Dr. Olsen, she has expressed very strong opinions about how scheduling should be performed Hospital Case Study Organization Chart Dr. Ella Johnson CEO Ivan Braun Ex. Assistant Maria Diaz Controller Dr. Carla Olsen COO Nicholas Anderson VP General Services Dr. Oliver Clark VP Continuing Care Amelia Muller Human Resources Kristof Dupont Resident Life Director Julia Martin Accounting David Moore Facilities Sara Rossi Patient Services Gabriele Costa Education & Training Mgr. Christina Garcia Director, Nursing Stefan Leon Procurement Claire Fischer Community Resource Mgr. Suzanne Peterson Victor Romero Social Work Hospital Case Study Organization Chart Dr. Ella Johnson CEO Ivan Braun Ex. Assistant Maria Diaz Controle Dr. Carla Olsen COO Nicholas Anderson VP General Services Dr. Oliver Clark VP Continuing Care Amelia Muller Human Resources Kristof Dupont Resident Life Director u Vin Accounting David Moore Facilities Sara Rossi Patient Services Christina Garcia Director, Nursing Gabriele Costa Education & Training Mgr. Stefan Leon Procurement Claire Fischer Community Resource Mgr. Suzanne Peterson Project Mgmt Victor Romero Social Work Dr. Samuel Tan Physician Services Oscar Torres Director, Assisted Living & Rehab Emily Weber IT Week 2 Assignment Criteria Ratings Pts 1. Problem Statement. Problem or opportunity: define the problem to solve or the opportunity to take advantage of. Be brief. 1 pts O pts Full Marks No Marks 1 pts 2. Project Goal - Describe the end result the project will deliver in a way that's easy for everyone to understand. O pts 1 pts Full Marks No Marks 1 pts 3. PMs Authority - describe information about the PMs authority and the support the Project Sponsor needs to provide 1 pts Full Marks O pts No Marks 1 pts 1 pts O pts 4. Objective - Rescheduling procedures decreased by 75% - who do you believe the stakeholders are and why are those stakeholders critical to the project Full Marks No Marks 1 pts 1 pts O pts 5. Objective - Software must run on all current computer platforms - who do you believe the stakeholders are and why are those stakeholders critical to the project Full Marks No Marks 1 pts 6. Objective . Decrease average procedure wait time to less than 30 minutes - who do you believe the stakeholders are and why are those stakeholders critical to the project. O pts 1 pts Full Marks No Marks 1 pts 7. Objective. Reduce procedure errors by 50% - who do you believe the stakeholders are and why are those stakeholders critical to the project. 1 pts Full Marks O pts No Marks 1 pts 8. What support from Dr. Olsen, the project sponsor, is required regarding staffing to appropriately utilize hospital facilities and meet the goal of decreasing the average procedure wait time to less than 30 minutes? 1 pts O pts Full Marks NO Marks 1 pts 9. What support from Dr. Olsen, the project sponsor, would you expect to support the goal of reducing the procedural errors by 50%? 1 pts Full Marks O pts No Marks 1 pts 1 pts 10. Consider the two project goals we did not discuss in questions 4 - 7: For these very substantial goals, which stakeholders need to be engaged to achieve these goals and why are they needed? Hospital is the first choice by more than 60% of residents. Hospital's return on assets is greater than 12% Full Marks O pts No Marks 1 pts Hospital Project Case Study You are a project manager for the Regional Hospital. The hospital is adding a new cancer wing to its existing facilities. Because of funding from government grants and several significant donors, the hospital is also undertaking facility-wide improvements. You have been asked to lead a project to replace the processes and system used to schedule patients into patient rooms, treatment and diagnostic rooms, and operating rooms throughout the hospital, including the new cancer ward. The goal of the project is to improve the hospital's scheduling capability, with particular attention to maximising the use of the hospital facilities. The scheduling approach needs to satisfy critical patient healthcare needs and patient desires, such as having a private room when their insurance will cover the cost. There are many things to consider when scheduling a hospital facility. These include, but aren't limited to: . The critical need for immediate care Insurance entitlements per patient (for example, private or semi-private room) Is the patient contagious? Need for diagnostic or health monitoring equipment and the capability of a patient room to accommodate the equipment Staffing levels with required expertise, such as X-ray technicians or surgical skills . The overall project sponsor is the hospital COO, Dr. Carla Olsen, who will work with you to provide management support for the project. She oversees Physician and Patient Services in her role as the coo. She is frustrated by the hospital's inability to effectively schedule facilities and is very excited about implementing this project. In your initial conversations with Dr. Olsen, she has expressed very strong opinions about how scheduling should be performed Hospital Case Study Organization Chart Dr. Ella Johnson CEO Ivan Braun Ex. Assistant Maria Diaz Controller Dr. Carla Olsen COO Nicholas Anderson VP General Services Dr. Oliver Clark VP Continuing Care Amelia Muller Human Resources Kristof Dupont Resident Life Director Julia Martin Accounting David Moore Facilities Sara Rossi Patient Services Gabriele Costa Education & Training Mgr. Christina Garcia Director, Nursing Stefan Leon Procurement Claire Fischer Community Resource Mgr. Suzanne Peterson Victor Romero Social Work Hospital Case Study Organization Chart Dr. Ella Johnson CEO Ivan Braun Ex. Assistant Maria Diaz Controle Dr. Carla Olsen COO Nicholas Anderson VP General Services Dr. Oliver Clark VP Continuing Care Amelia Muller Human Resources Kristof Dupont Resident Life Director u Vin Accounting David Moore Facilities Sara Rossi Patient Services Christina Garcia Director, Nursing Gabriele Costa Education & Training Mgr. Stefan Leon Procurement Claire Fischer Community Resource Mgr. Suzanne Peterson Project Mgmt Victor Romero Social Work Dr. Samuel Tan Physician Services Oscar Torres Director, Assisted Living & Rehab Emily Weber IT Week 2 Assignment Criteria Ratings Pts 1. Problem Statement. Problem or opportunity: define the problem to solve or the opportunity to take advantage of. Be brief. 1 pts O pts Full Marks No Marks 1 pts 2. Project Goal - Describe the end result the project will deliver in a way that's easy for everyone to understand. O pts 1 pts Full Marks No Marks 1 pts 3. PMs Authority - describe information about the PMs authority and the support the Project Sponsor needs to provide 1 pts Full Marks O pts No Marks 1 pts 1 pts O pts 4. Objective - Rescheduling procedures decreased by 75% - who do you believe the stakeholders are and why are those stakeholders critical to the project Full Marks No Marks 1 pts 1 pts O pts 5. Objective - Software must run on all current computer platforms - who do you believe the stakeholders are and why are those stakeholders critical to the project Full Marks No Marks 1 pts 6. Objective . Decrease average procedure wait time to less than 30 minutes - who do you believe the stakeholders are and why are those stakeholders critical to the project. O pts 1 pts Full Marks No Marks 1 pts 7. Objective. Reduce procedure errors by 50% - who do you believe the stakeholders are and why are those stakeholders critical to the project. 1 pts Full Marks O pts No Marks 1 pts 8. What support from Dr. Olsen, the project sponsor, is required regarding staffing to appropriately utilize hospital facilities and meet the goal of decreasing the average procedure wait time to less than 30 minutes? 1 pts O pts Full Marks NO Marks 1 pts 9. What support from Dr. Olsen, the project sponsor, would you expect to support the goal of reducing the procedural errors by 50%? 1 pts Full Marks O pts No Marks 1 pts 1 pts 10. Consider the two project goals we did not discuss in questions 4 - 7: For these very substantial goals, which stakeholders need to be engaged to achieve these goals and why are they needed? Hospital is the first choice by more than 60% of residents. Hospital's return on assets is greater than 12% Full Marks O pts No Marks 1 pts