Hospitality organizations often face the challenge of training employees not just in the essential requirements of the job, but must also teach how to interact positively with guests and solve problems creatively. Quality training makes it easier for employees to perform their tasks smoothly, including interactions with customers in order to create superior guest experiences. SLO-6. Chose a training program topic from the list in description and built a training program based on your topic. 25 SLO-6, SLO-12. Created a list of the objectives (at least 6) to be accomplished from the training of your choice. 30 SLO-4, SLO-6. Listed the set of skills (at least 5) you expect a new associate to acquire after completing the training program you have chosen. 25 SLO-7, SLO-12. Provided a list of the criteria (at least 10) you will apply to measure the results of the training program three months after the training. 20