Hotels use statistical information and control charts to track their performance on a variety of indicators. Recently a hotel manager has been asked whether his team is capa- ble of maintaining scores between 8 and 10 (on a scale of 1 to 10) for "overall cleanliness of room." The most recent data has a mean of 8.624, a standard deviation of 1.446, and n = 10. Calculate and interpret C and C, pk