How are you going to engage participants? Will you use negotiation, mediation, facilitation? A third-party neutral arbitrator? Why have you chosen the methods you have? Tell me how you will select intervenors for your system and the traits that will make them effective with participants from my company specifically. How will your pilot: intervene early? Improve communication? Encourage constructive interactions among disputants? Set boundaries? Enhance fairness? inmate early release for mass incarceration