How Artificial Intelligence Will Transform Businesses What is AI? Before examining how AI technologies are impacting the business world, its important to define the term. Artificial intelligence is a broad term that refers to any type of computer software that engages in humanlike activities including learning, planning and problem-solving. Calling specific applications artificial intelligence is like calling a car a vehicle its technically correct, but it doesnt cover any of the specifics. To understand what type of AI is predominant in business, we have to dig deeper. AI and business today Rather than serving as a replacement for human intelligence and ingenuity, artificial intelligence is generally seen as a supporting tool. Although AI curre