How can a university control the quality of its output (that is, its graduates)? This exercise allows you to vent a little bit. Think about faculty (professor), staff, and the students themselves. Remember that some of the recommendations would form a financial burden (in the form of higher cost or lost revenue), which makes the choice of which ones to implement a difficult one for university administration. Improving quality at a university does not seem to be as straightforward as it might be for a manufacturing firm.