How can a university control the quality of its output(that is, its graduates). this excersice allows you to vent a little bit. Think about the faculty(professors), staff, and the students themelves. Remeber that some of the recommendations would create a financial burden( inform of higher cost or lost revenue), which makes the choice of which ones to implement a difficult one for university administration. improving quality at a university does not seem to be as straightforward as it might be for a manufacturing firm.