how can challenger banks deliver value for customers and shareholders?

SPP 39 - Activity 3 Page 1 of 2 Case Study 2 : Meem - The Digital Bank Action: Research this company online Background: Meem Digital Bank is the Retail banking arm of Gulf International Bank (GIB). They are the first bank to offer Shariah compliant digital banking in KSA. Meem bank was originally co-created with 30,000 social media fans, who helped to drive the new banks proposition. Their aim is to simplify the retail banking sector providing customers with a quick, dynamic and unique retail banking experience by combining online and mobile banking with state of the art physical locations. Measures of their success include; investment in technology, innovative product offerings (such as 'onepack' first digital bank to offer a multi-currency account), 24/7 customer support, strategic vision and strong risk management and leadership. Objectives: Familiarise yourself with the bank and its digital strategy Review it's financials and investment in technology Think about the opportunities and challenges of being a digital bank SPP 39 - Activity 3 Page 1 of 2 Case Study 2 : Meem - The Digital Bank Action: Research this company online Background: Meem Digital Bank is the Retail banking arm of Gulf International Bank (GIB). They are the first bank to offer Shariah compliant digital banking in KSA. Meem bank was originally co-created with 30,000 social media fans, who helped to drive the new banks proposition. Their aim is to simplify the retail banking sector providing customers with a quick, dynamic and unique retail banking experience by combining online and mobile banking with state of the art physical locations. Measures of their success include; investment in technology, innovative product offerings (such as 'onepack' first digital bank to offer a multi-currency account), 24/7 customer support, strategic vision and strong risk management and leadership. Objectives: Familiarise yourself with the bank and its digital strategy Review it's financials and investment in technology Think about the opportunities and challenges of being a digital bank