Aman Advani, Gihan Amarasiriwardena, and Kit Hickey's company Ministry sell men's clothes and are organized by different product lines (departments).

Required

1. How can Ministry use departmental income statements to assist in understanding and controlling operations?
2. Are departmental income statements always the best measure of a department's performance? Explain.
3. Provide examples of nonfinancial performance indicators the Ministry might use as part of a balanced scorecard system of performance evaluation.