How can the key stakeholders in the utilization review process at a clinical site; be the: Clients or patients? Insurance companies? Managed care organizations? Grant-funding sources or other payers? What Medical or behavioral health professionals can be involved in the process? How does the utilization review process work within the clinical site: Who is responsible for completing UR at the clinical site? How are payer sources contacted and with what frequency? What role do the counselors/clinicians play in the UR process?