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How did Revlon identify the fact that its brand names (Revlon, Almay, and Flex) had developed a poor image with both its customers and its

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How did Revlon identify the fact that its brand names (Revlon, Almay, and Flex) had developed a poor image with both its customers and its retailers? A) through environmental scanning B) through social audit C) through market analysis D) through environmental control

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