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How do I start this? You are in charge of customer satisfaction for an airline. The number of customer satisfied is a key performance metric.

How do I start this?

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You are in charge of customer satisfaction for an airline. The number of customer satisfied is a key performance metric. Suppose that 80% of the customers in the population are satisfied. A random sample of 20 customers is selected. Use the bonimoal probability tables to answer the following questions: 1. Find the probability that all of the 20 customers will be satisfied

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