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How do you believe Tony Hsieh's life experiences and employment history influence his philosophies surrounding work environments? How would you describe the culture first created

  1. How do you believe Tony Hsieh's life experiences and employment history influence his philosophies surrounding work environments? How would you describe the culture first created at Zappos?
  2. According to the case, what are the benefits of holocracy? What are the downfalls/costs?
  3. Do you think holocracy is the right fit for Zappos? If so, how would you suggest Tony and the company move forward with this change effort?

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