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How does the advancement in technology contribute to the increasing diversity of customers for businesses, and what implications does this have for customer service representatives?
How does the advancement in technology contribute to the increasing diversity of customers for businesses, and what implications does this have for customer service representatives? According to the article...what are some specific strategies or actions that businesses can take to cater to the diverse needs and expectations of their customers, especially those from different cultural backgrounds? Beyond the article...what are some specific strategies or actions that businesses can take to cater to the diverse needs and expectations of their customers, especially those from different cultural backgrounds
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