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How does the integration of AI in customer support systems contribute to improved CSAT scores, and what does this imply about the future of human-AI
How does the integration of AI in customer support systems contribute to improved CSAT scores, and what does this imply about the future of human-AI collaboration in customer service
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Operations Management Creating Value Along the Supply Chain
Authors: Roberta S. Russell, Bernard W. Taylor, Ignacio Castillo, Navneet Vidyarthi
1st Canadian Edition
978-1-118-3011, 1118942051, 1118942055, 978-1118301173
