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How does your analysis of this exercise inform service system design? How important are each of the five value dimensionscost, quality, delivery, agility, and innovationto

How does your analysis of this exercise inform service system design?

How important are each of the five value dimensionscost, quality, delivery, agility, and innovationto the decisions you make?

Under what circumstances would you change your weightings? (Discuss 2-3 situations)

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