How important do you think good food is compared with good service? What makes you feel that way? Suppose you were an event manager who received complaints about two separate events in the past. Food quality was the subject of one complaint, and service quality was the subject of another.

-What steps would you take to resolve each issue?

-Describe how each negative review would affect your business.

-For both events, describe the investigation you would conduct and the follow-up with the client.