Question
How might an organization create listening posts to keep abreast of consumer satisfaction, perceptions, preferences and recommendations? Provide in-text citations from no fewer than 3
How might an organization create "listening posts" to keep abreast of consumer satisfaction, perceptions, preferences and recommendations?
Provide in-text citations from no fewer than 3 scholarly sources to support your perspective on this issue. Provide a complete properly formatted reference list at the end of the post.
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The Restaurant From Concept to Operation
Authors: John R Walker
6th Edition
9781118139950, 470626437, 111813995X, 978-0470626436
