• How might business culture influence the motivational methods adopted by managers?
• Explain how a retailing business such as a high-quality clothing shop might be badly affected by low motivation of sales staff.
• Examine two problems of using the piece-rate system for each individual in a business that uses a flow-line production system.
• explain two benefits to a firm that might be gained from adopting teamwork in a factory making computers.
• analyse the potential benefits of using worker participation in a busy fast-food restaurant.