how to answer this question. This is an engaging topic concerning the requisite level(s) of effort to achieve an organization's desired outcome/performance. In response to this discussion question, I opted to review the Army & Air Force Exchange Service (AAFES); this organization was established for the purpose of providing retail-service to service members and their dependents. That said, there is a measurable 'requirement-difference' between uniformed service personnel assigned to Fort Meade, MD and those stationed in Camp Humphreys, South Korea; this is where IT-systems support and customer-provided relationships interface. To fulfill this obligation, strategic decision-makers are necessary to achieve organizational goals. Concerning the three (3) levels of decision makers within an organization, AAFES squarely resides within the managerial-obligation rubric; geographic-mangers should be familiar with their respective audience and effectively respond to customer needs, Concerning decision making, operational growth and strategic vision(s) are definitely key components toward organizational success, but mangers are tasked with the inherent responsibility to 'lead' and implement instructed requirements. The organizational requirement of AAFES is to offer "Soldiers, Airmen and their families {a} go to {location to} improve the quality of their lives by providing valued, tax-free goods and services at exclusive military pricing". (The Exchange |