1. How to calculate an hourly rate?
2. Identify 2 service departments KPIs relative to your business. List reasons why they are important and how you can improve them
3. Explain the role of value proposition in a business plan
4. What does operation management deal with
5. What can be identified by referring to your operation plan
6. All workshops need to make use of sub-contract specialized work. Give examples and overview of what may incur sub-contractor cost
7. Give an overview of the steps you would take to end a budget deficit
8. Detail the ways you can modernize your marketing efforts
9. List the details an operation plan should include
10. List 4 types of business planning
11. What is the purpose of a market assessment
12. What is meant by objective setting
13. Describe in detail why KPIs and KRIs are two critical ingredients of sound risk management
14. In an organization discuss long term growth goals which may include diversification into other products or service lines, expansions or additional facilities
15. What does a business plan typically include
16. How can you ensure your organisation has a competitive edge
17. Summarise how you can develop and maintain a competitive edge within your organisation
18. Write In detail what role the continuous improvement system PDCA play in keeping the organisation focus on its objectives and goals
19. How can you ensure resources are in the quality and quantity are in line with service agreements
20. Before implementing strategies what 2 factors do you need to follow to ensure the best economical result for your workshop
21. What may occur when receiving/dispatching goods