How to reply to patient? No balance for September on file. see patient message. Hi, my husband Dylan Macdonald just received an insane anticipated cost statement (attached) from Natera (nearly $14,000) for his carrier screening last September, but we were told the absolute max we'd have to pay was $250. Can you please provide an update on when this might be resolved with our insurance carrier? It's showing we don't owe on the Anthem app but also that the claim was denied