How to response this message: "I selected an articled called "Performance Management Shouldn't Kill Collaboration." I chose this article because it contains valid points when it comes to customer service. In my current job, and where I plan to stay, we are not customer facing. However, I feel it is important to have a background in all areas when it comes to Human Resources. This article intrigued me with how they break down the process of aligning goals across all functions into four components. Setting ambitious cross-silo goals, team goals, individual goals, and long-range programs. As this article states, the problem when it comes to performance management, often, there is a scorecard that encourages managers and employees to take an overly narrow, short-term view of performance that undermines collaboration. In scrambling to hit their numbers, people lose sight of larger goals and jockey for resources or credit. This is what can cause tension within a team and lose the cohesiveness that all work environments need to have regardless of what industry you work in. This article walks you through these four components to help avoid losing collaboration within your team while continuing to stay on track to make the desired goals. The solution seems simple enough and can be applied to your company as you see fit to help the company reach its strategic goals to be successful."