How to rewrite First and foremost, the transition to remote work became a necessity to ensure the safety and well-being of employees while adhering to social distancing guidelines. Prior to the pandemic, remote work was not a common practice in our agency. However, in response to the evolving situation, our organization swiftly implemented remote work policies and provided employees with the necessary tools and resources to work from home effectively. This included ensuring access to reliable internet connections, remote desktop solutions, and collaboration software such as Slack and Zoom