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How will leaders behave differently at companies that are strongly customer-centric versus those that are not? How will employees and executives be rewarded differently? Why
- How will leaders behave differently at companies that are strongly customer-centric versus those that are not?
- How will employees and executives be rewarded differently?
- Why is high-level trustability suddenly imperative? In recent news, how have companies createdor destroyedtrust? If they have destroyed it, how can they restore the trust they've lost? Why is trustability financially valuable to an organization?
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