How would you respond to the two discussion posts made by Elmer and Aimee about the annual reports they have looked up ? What do you agree or disagree with about their posts? what opinions and information would you like to add in your response about their posts? Write a response for each post. Both responses should be 200 words.

Elmer

Best Buy Co. Inc Annual Report To stay ahead, a two-year plan is in place on the GAAP operating income targets. Despite the previous challenges in 2012, shareholders were impacted in a positive way as a result of multiple front moving forward positively. Customer experience were evaluated for customer for improvement of customer service. The customers who shopped online were able to take advantage of the price match policy caused in increase in the Net Promoter Score by at least 1,500 points and to date, that score has doubled. Today the revenue is 17% and the sales are 6.5 billion thanks to online sales. To broaden the horizons and try something new, there are advisors were introduced. These are in home advisors for the convenience of the customers where customers can receive consultation on technology. This was very successful that an additional 500 advisors were added and over 100,000 customers received this service in their homes. The tech 24-hour support brought in more members which brought in over a million more members. To add to the strategy by tapping into the health services. If the needs of the people are met, the results are a healthy relationship. The focus is the senior citizens and helping them continue to live in their homes if they can. The employees have been invested in which is why they are enthused to exercise their talents. Employees receive the top of the line training. The savings for last year were repurposed. As the business grows there will be other vendors to further enhance the business.

Response:

Aimee

Walmarts 2019 Annual Report

Walmart is a retail and wholesale business. Walmart supplies assortment of merchandise at low prices. The category that Walmart falls under would be merchandising. What does it mean by merchandising? Merchandising is the marketing and promotion of a product, good, or service within a distribution chain. In this Consolidated Statements of Income, it shows the last three years of Walmart's revenues and what the common share is worth. The net sales have been increasing every year for the past three years.In 2018 the net sales increased 14,444 and in 2019 the net sales increased 14,568. So, in the past three years Walmart net sales increased 29, 012.Memberships increased only by 26 in 2018 and were down 506 in 2019.

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