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C. Analyze the implementation of ZOCS project. What were the challenges encountered during implementation of ZOCS? How could they have been better managed? Would you characterize the implementation: success or failure? Adequately support your answer with solid reasons.

D. Are Davenport's re-engineering propositions relevant to the changes planned by Zeus? Did you find any of the concepts in chapters 13 and 14 relevant to this case? Do you think that Zocs project have been better managed if the concepts discussed in these two chapters were effectively applied? Discuss, explain, and analyze.