https://www.law.cuny.edu/legal-writing/students/client-letter/

Please review and evaluate the Sample Client Letter. Imagine after you sent this to your client, they called, exclaiming, "I don't have time to read this! What's the bottom line?"

1. How would you summarize the letter in a follow-up email? What points would you stress? What key messages would you want your client to take away?
2. List three best practices for responding to client questions on legal issues.