https://www.youtube.com/watch?v=HIK9Ink_768

After watching the video of a guest checking in and has some challenges. I want you to process it and be creative in conceptualizing procedures or process if this hotel will be introducing a butler service?

1. What part of the "CHECK-IN" or "ARRIVAL" procedure that you can introduce to have a personalized "BUTLER" service before the hotel guest arrives in the hotel?

2. What part of the "CHECK-IN" or "ARRIVAL" procedure that you can introduce to have a personalized "BUTLER" service once the hotel guest arrives at the main door of the hotel?

3. What part of the "CHECK-IN" or "ARRIVAL" procedure that you can introduce to have a personalized "BUTLER" service once the hotel guest is being escorted to the roomof the hotel?

4. Any other things that you can add to have an exceptional "BUTLER" service to this particular guest?

Please include the websites or cite your references

answers should at least one to two paragraphs