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https://www.youtube.com/watch?v=oI3rVQFye9w 1- Create a summary of the video content. 2-Have you ever sent a difficult email? How did you handle it? 3- explain a time

https://www.youtube.com/watch?v=oI3rVQFye9w

1- Create a summary of the video content.

2-Have you ever sent a difficult email? How did you handle it?

3- explain a time you sent an email you regretted and how you handled it. Would you deal with it differently now? How would you change things?

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