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Human resources role in customer strategy focus on the following except to: A: redefine organization and map out transition plans B: evaluate company,s capability to

Human resources role in customer strategy focus on the following except to:

A: redefine organization and map out transition plans

B: evaluate company,s capability to implement CRM

C: Calculate customer equity

D: address key recruiting, training, and ongoing support issues

E: create new career path opportunites

F: demand and reward customer value building success

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