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Huong just moved to the U.S. and was in her first customer service job. She had always been told that Americans were aggressive and rude,
Huong just moved to the U.S. and was in her first customer service job. She had always been told that Americans were aggressive and rude, so she treated her customers the same way. What element was in
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Foundations of Lodging Management
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.
2nd edition
132560895, 978-0132560894
