| i 8. Which of the following is not part of Business Process Mapping? (3 points) a. Identifying nonrelated scope or players b. Maintaining a process map 0. Interviewing people who do the work d. Challenge each step of the process 9. Business Processes can be organized into three types. Which of the following best describes these steps? (3 points) a. Operational, Management and Strategic b. Management, Governance and Operational 0. Governance, Operational and Maintenance d. Operational, Management and Forecasting 10. How does Workow process concepts differ from Business Process concepts? (10 points)