I am enthusiastic about the opportunity to apply for the Marketing Coordinator position at Shack Shine.

As a $20-$year$-$old Marketing Management student from BCIT with significant experience in digital media management, customer service, and content creation, I am well$-$equipped to contribute to your dynamic team and eager to learn more. My journey in content creation, especially in producing engaging user$-$generated content and collaborating with brands to enhance their online visibility, has honed my skills in digital storytelling and audience engagement, which I am excited to bring to Shack Shine.

As the previous head of the Customer Service Department at Port Coquitlam Canadian Tire, I led initiatives that significantly improved customer satisfaction and loyalty. Implementing targeted customer feedback and resolution strategies, such as questionnaires, we achieved an $87\%$ customer satisfaction rating. This role honed my ability to understand and meet customer needs, a skill I am eager to apply in supporting Shack Shine's mission to build long$-$term customer relationships.

In my role as Digital Media Manager for Uplan, I work alongside side youth to increase their content creation skills. We are currently working on a campaign to increase youth engagement, which has already resulted in a more than $55\%$ increase in our social media followers within three months. This experience, combined with my personal endeavors in growing my own social media presence, equipped me with valuable skills in content creation, social media strategy, and community building, directly applicable to managing Shack Shine's online brand presence and engaging with your audience.

I am drawn to Shack Shine's commitment to excellence and customer$-$focused approach. My experience in customer service, digital marketing, and content creation makes me a strong candidate to support your marketing efforts and contribute to your goal of becoming a leader in house detailing.

Thank you for considering my application. I am keen to discuss how my background, skills, and enthusiasm align with Shack Shine's values and objectives. Please feel free to contact me at from ai