I am having a little trouble with work being closed due to COVID. Can anyone give me some ideas for the question below?

Visit with your benefits representative and inquire what steps your company has taken to reduce their financial risks when it comes to employee benefits. For example, my company is looking to change their 2-tier prescription drug plan (generic, brand) to a 3-tier plan (generic, preferred brand, nonpreferred brand) with an increase in the copay's.