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HP's innovation has not paid off, as the company has garnered considerable financial

downturn as its revenue in 2017 was $58.57 billion, an reduction from the $120 billion earned

in 2011 (Statista, 2018). The poor financial performance confirms Goldman Sachs' forecasts

that the changes taking place at HP will not be sustainable. He went ahead to estimate that

HP's financial performance will deteriorate. The poor performance signals that the

implementation has not been successful. However, HP would have engaged in better change

implementation processes that would have produced better results. The use of Kurt Lewin's 3-

step change process of Kotter's 8-step change process would have been successful in

preparing the organization for change and in enhancing the effectiveness of the change

process. For instance, had HP communicated the change process to organizational members

at the early stages of implementation, it would have identified how each member could

positively contribute to the change process. This way, the change implementation would not

have been left to Whitman to execute, but the whole organization would have taken part in it.

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